Returns & Exchanges
At Red Light Therapy Backed by Science, we want you to be completely satisfied with your purchase. If your garment doesn't meet your expectations, we offer a 30-day return window for items in their original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags remain attached and the garment is free of any wear or damage.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.